Shipping policy
Thank you for shopping with byRulasStudio!
We offer made-to-order products, which means your item is produced after your order is placed. Because of this, please allow additional time for production before your order is shipped.
Order Processing and Production
Orders are typically processed and prepared for shipment after the order is placed.
Production times may vary depending on the product, quantity ordered, seasonal demand, and other circumstances. Estimated delivery times are provided at checkout whenever available.
Shipping Times
After your order has been produced, it will be shipped using the shipping method selected at checkout.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, weather, holidays, high-volume periods, or other circumstances outside of our control.
Order Tracking
When tracking information is available, you will receive it through the email address provided when placing your order.
Please allow some time for tracking information to update after your order has been shipped.
Incorrect Shipping Address
Please carefully review your shipping information before completing your purchase.
If an order is shipped to an incorrect address provided by the customer, byRulasStudio may not be responsible for the additional shipping costs required to replace or resend the order.
If you notice that your shipping address is incorrect, please contact us as soon as possible at:
We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered production or shipment.
Lost, Delayed, or Stolen Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
If your package is delayed, marked as delivered but cannot be located, or appears to be lost, please contact us at creativamentestudio@gmail.com so we can help determine the appropriate next steps.
We recommend checking with household members, neighbors, and the shipping carrier when a package is marked as delivered but cannot be found.
International Shipping
If international shipping is offered, customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.
International delivery times may vary depending on customs processing and local postal services.
Contact Us
If you have questions about your order or shipping, please contact:
byRulasStudio
Email: creativamentestudio@gmail.com
Location: Pharr, Texas, United States
We appreciate your business and thank you for supporting byRulasStudio!